Terms & Conditions

Last updated: 1 January 2026

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Topaz Book website (the "Website") and any services provided by Topaz Book (ABN 78 635 874 224) ("we", "our", "us"). By accessing or using our Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

2. About Our Services

Topaz Book is a model and talent management agency based in Almaty, Republic of Kazakhstan. We provide talent representation, casting, booking, and full management services to clients across Kazakhstan and internationally.

3. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited conduct includes:

  • Using the Website in any way that breaches any applicable local, state, national, or international law or regulation
  • Transmitting any material that is defamatory, offensive, or otherwise objectionable
  • Using automated systems (bots, scrapers) to access the Website without our prior written consent
  • Attempting to gain unauthorised access to any part of the Website or its underlying systems
  • Reproducing, duplicating, or reselling any part of the Website without our express permission

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, photographs, audio, video, software, and the compilation thereof, is the property of Topaz Book or its licensors and is protected by Kazahstann and international copyright, trademark, and intellectual property laws.

Photographs and portfolios of our represented talent remain the property of the respective photographers and/or talent, used under licence. You may not reproduce, distribute, or use any content from this Website without prior written permission.

5. Talent Booking Terms

All talent bookings are subject to the following conditions:

  • Confirmation: A booking is only confirmed upon receipt of a signed booking agreement and any required deposit payment.
  • Cancellation by Client: Cancellations made more than 7 business days prior to the booking date will receive a full refund of any deposit. Cancellations within 7 business days incur a 50% cancellation fee. Cancellations within 48 hours incur the full booking fee.
  • Cancellation by Agency: In the unlikely event we need to cancel, we will provide a suitable replacement talent or a full refund at the client's discretion.
  • Usage Rights: Usage rights for images and content produced during bookings are as specified in the individual booking agreement. Any usage beyond the agreed scope requires additional licensing.
  • Payment Terms: Unless otherwise agreed in writing, payment is due within 30 days of invoice date. Late payments attract interest at 2% per month on the outstanding balance.

6. Talent Representation Terms

Talent represented by Topaz Book are subject to individual representation agreements. Key terms include:

  • The agency operates on a commission basis; no upfront fees are charged for representation
  • Commission rates are specified in individual representation agreements
  • Represented talent must not accept bookings independently that fall within the scope of their representation agreement
  • Talent must maintain professional standards of conduct, appearance, and punctuality at all bookings
  • Either party may terminate the representation agreement with 30 days' written notice

7. Limitation of Liability

To the maximum extent permitted by the laws of the Republic of Kazakhstan, including applicable consumer protection legislation:

  • We do not exclude any consumer guarantees that cannot be excluded under Kazahstann law
  • Our liability for breach of any non-excludable consumer guarantee is limited, at our option, to the re-supply of services or payment of the cost of having services re-supplied
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or services
  • Our total aggregate liability to you for all claims arising from or related to our services shall not exceed the total fees paid by you for the specific service giving rise to the claim

8. Indemnification

You agree to indemnify and hold harmless Topaz Book, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your use of our services, or your violation of any rights of a third party.

9. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which forms part of these Terms. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

10. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only, and we do not endorse or accept responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.

11. Disclaimer

The information on this Website is provided on an "as is" basis without warranties of any kind, either express or implied. While we endeavour to keep the information current and accurate, we make no representations or warranties about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website.

12. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemic, government action, war, terrorism, fire, flood, or industrial dispute.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kazakhstan. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Kazakhstan.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this Website. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms, please contact us: